What if I don’t have my order number and want to track my order? To use our Order Tracking Tool , you will need your order number, phone number, or email address. If you are unable to find your order using our tool, please Contact Us. Related articles What is the status of my order? Why should I trust YesVideo with my media? How do I place an order? How can I find out where my order will ship to? How do I activate my Digital Copy?