Placing My Order

  • Can I mix different media types in the same order?

    Not at this time. We can only transfer one media type per DVD. For example, slides and videotapes cannot be transferred to the same DVD. If you have more than one media type, place each order separate...

  • What is the service time?

    The transfer service takes about 3 weeks from the day orders are received. During the Christmas season and other holidays, we typically experience heavier order volume, which can result in longer ser...

  • Can I mix different media formats of the same type?

    Yes, different videotape formats (i.e. VHS, miniDV) may be combined in the same videotape-to-DVD order. Different movie reel formats (i.e. 8mm, Super 8) may also be combined in the same film-to-DVD o...

  • Will my original materials be returned?

    Absolutely! The media and reels or containers will be returned with your completed order. Note: Movie film will be cleaned and spliced onto new 400 ft., 7-inch plastic reels supplied by YesVideo. You...

  • Can I place an order over the phone?

    Not at this time. YesVideo Direct orders need to be placed online before you ship them to our facility for processing.

  • Where can I place my order?

    YesVideo Direct orders need to be placed online before you ship them to our facility for processing. Our shipping address is provided with your order documents.

af40da9019c8608bdebf0027b505fe18@yesvideo.desk-mail.com
http://assets1.desk.com/
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