Unprocessed orders may be due to one of these reasons:
- We found possible copyrighted material and a completed Copyright Waiver form was not included.
- We found illegal or obscene material and cannot process.
- Your media was not a supported format.
- Your tape needed repair and we need your permission in order to proceed.
- The quality of the tape or film was so poor that we could not process.
The unprocessed order may also be accompanied by a note from the technician.